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sale agreements

Before /after sales service

Customer Service: Your email will be answered within 24 hours on week days. If the date happens to be weekends and holidays, the responding time limit is extended to the next working day.To avoid patent infringement, All our items only come with logo-free packs. If you really need original box, there is extra 15 dollars charge for per box.

Items: 1.  The color difference of items does not come to the domain of  exchange.

 

2. We only accept the return of or replace the commodity with quality problems.

Logistics: 1.In case that some losses are caused by some irresistible reasons,  we shall offer you a second  shipment , and you only need pay half the amount of your order.

 

 

2. Because of the property rights problems, occasionally,  the  items you have  purchased may be examined for some time by  the customs in our country. If the detention of the goods beyond its scheduled time to more than 30 days,  we’ll  offer you a second shipment  in principle.

 

3. If there is some problems  of logistics company in transit, we are responsible for investigating  the causes.  If the detention  of the goods beyond its scheduled time to more than 30 days,  we’ll  offer you a second shipment  in principle.

 

 

Shipment on holidays: On holidays , the delivery period will be extended. For full details , visit the Holiday Notice

 

Payment: In principle, we will ship within 48-72 hours after getting payment.

 

After Sale

Return & Exchange Policy

- Return requests should be emailed to Us within 2 days after you take the package.
- Items should be returned in unused condition and original packaging.
- No quality issue is not acceptable.
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Return shipping fees would be at the charge of the client, although a compensation will be offered against those shipping costs.

- Sometime We could not reply you soon,all Troubles after sale should be solved within 24-48 hours when we read your mail.

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